Thank you for reaching out. Can you please tell us if you are logged in on Spotify through your browser? This could be the potential issue. Otherwise, we advise to log out and back in, to see if it’s a caching issue.
Let us know if any of those solutions works for you.
All the best,
DP Team
Tracezen
•
Sep 25
Hello yes I’m logged in and I tried on multiple browsers and devices
DP Team
Team•
Sep 25
Can you please share a screenrecording?
Thank you
DP Team
Team•
Sep 29
Hi Tracezen,
Following up on this email. Are you able to submit again?
Log in to comment and vote
Comments4
DP Team
Sep 25
Hi Tracezen,
Thank you for reaching out. Can you please tell us if you are logged in on Spotify through your browser? This could be the potential issue. Otherwise, we advise to log out and back in, to see if it’s a caching issue.
Let us know if any of those solutions works for you.
All the best,
DP Team
Tracezen
Sep 25
Hello yes I’m logged in and I tried on multiple browsers and devices
DP Team
Sep 25
Can you please share a screenrecording?
Thank you
DP Team
Sep 29
Hi Tracezen,
Following up on this email. Are you able to submit again?
Let us know,
DP Team