Hello, the problem has solved itself. I suspect that it had to do with the fact that the song was still too ‘new’. (only released two days ago).
And it turned out that when selecting the song you want to use - it was displayed - but nothing happened when selecting the song (the UI did not jump to the next step).
If the problem occurs again with another song, I will gladly copy the browser log.
DP Team
Team•
Jul 11, 2025
Hi MythicRealm,
Thank you so much for letting us know, we will review the if the release period of a song affects the submission flow.
All the best,
DP Team
DP Team
Team•
Jun 23, 2025
Hi MythicRealm,
Thank you reaching out, and so sorry for the issue. To investigate this issue can you provide us with:
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MythicRealm
Jun 23, 2025
Hello, the problem has solved itself. I suspect that it had to do with the fact that the song was still too ‘new’. (only released two days ago).
And it turned out that when selecting the song you want to use - it was displayed - but nothing happened when selecting the song (the UI did not jump to the next step).
If the problem occurs again with another song, I will gladly copy the browser log.
DP Team
Jul 11, 2025
Hi MythicRealm,
Thank you so much for letting us know, we will review the if the release period of a song affects the submission flow.
All the best,
DP Team
DP Team
Jun 23, 2025
Hi MythicRealm,
Thank you reaching out, and so sorry for the issue. To investigate this issue can you provide us with:
Spotify ID of you account
Link to the song
Screenrecording of the issue
Browser Console screenshot
https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20open%20the%20developer%20console,(on%20Windows%2FLinux)
Here is also another resource to help:
https://balsamiq.com/support/faqs/browserconsole
Can you also try with another song to see is this happens as well?
We will get to the bottom of this,
Thank you!