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Update on blank screen issue, long loading times & general errors

Hello DailyPlaylists community, Lately we have received reports about the website taking a long time to load, sudden black screen displays and ocasional errors in submission process. After conducting an internal investigation, we found that this issue was being caused by a caching issue. This morning we implemented an update that should fix the issue for all users. We recommend doing a hard refresh of the browser, as this cleans the cache and pulls the most updated version of DailyPlaylists. Here is a resource on how to hard refresh the browser: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache After the hard refresh, the site should work correctly and load smoothly - any comments that confirms that the issue has been resolved are appreciated. If the problem persists for you, please leave a post here on our Featurebase or contact us on info@dailyplaylists.com. Any screenshots and screen records will be helpful. Thanks, DP Team

DP Team Over 1 year ago

7

πŸ› Bug Reports

Request for refund on submission - mismatch with playlist genres/description

Dear dailyplaylists Support, I submitted "Virtue’s Void" to one of your playlists curated by Audio Journey Playlists ( https://open.spotify.com/user/31rqwqmrpmldbcna6g3ind53fl7a ), selecting it based on the listed genres and description. The feedback received was: "I liked the sincerity the vocal melodies and how the vocal timbre blended with each other. However, though interesting, the overall mood doesn't quite fit my current Soul R&B/Neo Soul selection." However, the playlist's genres and description indicated alt pop / melancholic / sad indie direction, which is why I chose it. The feedback references Soul R&B/Neo Soul, which was not listed. I believe this is a genre mismatch on the curator's side. Could you please review this submission and issue a refund for the token/credit used? Thank you for your attention and support. Best regards, shuNai

shuNai 11 days ago

3

🎸 General Discussion