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  • DP Team

    Team•

    Dec 11, 2025

    Hi Pat,

    Thanks for reaching out!

    Could you please try performing a hard refresh on your browser to see if that resolves? Sometimes this can help with temporary caching problems.

    To do a hard refresh, you can usually press Ctrl+Shift+R (on Windows/Linux) or Cmd+Shift+R (on Mac). Here's also a resource to help you: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please let me know if the issue is solved. If not, I'll be happy to look into this further for you.

    All the best,
    DP Team

    • Pat Verdon

      •

      Dec 11, 2025

      I am on a apple phone… I try to empty the cache and nothing work… it was working fine and stop…

      • DP Team

        Team•

        Dec 15, 2025

        Hi Pat Verdon,

        Can you try and use another browser on your phone?

        Thank you,

        DP Team