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Can't accept or decline submissions

Been through a few submissions this morning, and got the little green notification when i accepted or declined. But when i refreshed all the submissions were back and the ones I’d added were not in my playlist.

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Comments9

  • The Mushy Pea

    •

    Aug 11, 2025

    update: I actually can decline them but can’t accept them

    • DP Team

      Team•

      Aug 12, 2025

      Hi The Mushy Pea"!

      I see, the previous message still applies! Please let me know if the issue resolves.

      All the best,

      DP Team

      • The Mushy Pea

        •

        Aug 12, 2025

        Aye still can’t accept submission

        • DP Team

          Team•

          Aug 15, 2025

          Hi The Mushy Pea,

          Can you please share you spotify user link and email associated to the account? We have created a support ticket.

          Thank you,

          DP Team

          • The Mushy Pea

            •

            Aug 15, 2025

          • The Mushy Pea

            •

            Aug 15, 2025

            All back up and running as of this evening. Thanks DP!

            • DP Team

              Team•

              Aug 18, 2025

              Is it working correctly now? Did you do anything different?

              Let us know,

              Thank you!

              • The Mushy Pea

                •

                Aug 18, 2025

                No, I didn’t do anything different. It just started working all of a sudden. One thing I did notice was that the dates on the five oldest songs sent in changed from all being submitted on the 11th (which was when the issue started.) to showing as being submitted on the 8th, 9th and 10th. Not sure if that’s related in some way.

                All’s running completely smoothly now though. Will let you know if anything else crops up in the future.

                • DP Team

                  Team•

                  Aug 21, 2025

                  Thank you for this!

                  We’ve been correcting some bugs on the platform so it should be all good now.

                  All the best,

                  DP Team