Have the same problem. Checked 3 browser (add song by name and url to spotify) - chrome - yandex browser - safari
DP Team
Team•
Nov 12, 2025
Hi The Black Quill,
Is the issue occurring when adding the track to the search bar, or is it elsewhere?
Thank you,
DP Team
The Black Quill
•
Nov 12, 2025
From dashboard it ignore selected track (search by name and spotify link). From main page I could add track, select genre and language, but playlists not loaded.
DP Team
Team•
Nov 13, 2025
Hi The Black Quill,
Is it happening when selecting the same genres?
The Black Quill
•
Nov 13, 2025
I was selected for deathcore, metal and metalcore. For now, everything is working correctly.
DP Team
Team•
Oct 1, 2025
Hi Ordinary,
Thank you for reaching out, can you please try and do it from a different browser or on incognito mode? Let us know if that works of if you need more assistance. Additionally, please share a screenshot of you dashboard please.
All the best,
DP Team
Ordinary Rebel
•
Oct 1, 2025
Hi it eventually worked on Opera browser after trying Safari, Chrome and Firefox. So for anyone having the same problem, try opera.
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The Black Quill
Nov 12, 2025
Have the same problem.
Checked 3 browser (add song by name and url to spotify)
- chrome
- yandex browser
- safari
DP Team
Nov 12, 2025
Hi The Black Quill,
Is the issue occurring when adding the track to the search bar, or is it elsewhere?
Thank you,
DP Team
The Black Quill
Nov 12, 2025
From dashboard it ignore selected track (search by name and spotify link). From main page I could add track, select genre and language, but playlists not loaded.
DP Team
Nov 13, 2025
Hi The Black Quill,
Is it happening when selecting the same genres?
The Black Quill
Nov 13, 2025
I was selected for deathcore, metal and metalcore. For now, everything is working correctly.
DP Team
Oct 1, 2025
Hi Ordinary,
Thank you for reaching out, can you please try and do it from a different browser or on incognito mode? Let us know if that works of if you need more assistance. Additionally, please share a screenshot of you dashboard please.
All the best,
DP Team
Ordinary Rebel
Oct 1, 2025
Hi it eventually worked on Opera browser after trying Safari, Chrome and Firefox. So for anyone having the same problem, try opera.