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Can't receive confirmation emails

Bug Reports

I tried multiple email addresses but I’m not receiving any emails from the verify email address page.

These emails were used to create my Spotify accounts (they’re still linked to Spotify):
edytamizera5@outlook.com

konradbabij6@outlook.com

I’ve checked junk/spam folders and I can’t find anything…
It seems like all the confirmation emails just weren’t sent at all.

Posted by DJ Sandaro ·
5 comments

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Comments5

  • DP Team

    Team•

    Oct 7, 2024

    Hello DJ Sandaro, thanks for flagging this.

    We checked our database and the email was sent, but it was blocked by your server.

    Please can you double check that you are able to receive our emails?

    Here is a screenshot:

    Let us know if you have any questions.

    Thanks,

    DP Team

    • DJ Sandaro

      •

      Oct 7, 2024

      Yes, I’m able to receive your emails, because this info@dailyplaylists.com email wasn’t added to any blocked senders list. I’ve looked everywhere and couldn’t find any other “blocked” list, where you could possibly be added to. I have even added this email to my safe senders list.

      Yes I have a question, what does it mean that the email was blocked by my server? What am I supposed to do to unblock it and how does it all work?

      • DP Team

        Team•

        Oct 8, 2024

        Hey DJ Sandaro, thanks for the reply.

        We just contacted our mailing system provider to check any posible solutions for this. Will keep you updated.

        Thanks,

        DP Team

        • DP Team

          Team•

          Oct 9, 2024

          Hello DJ Sandaro,

          Thanks for your patience. We just sent the verification emails again, please confirm if you have received them.

          All the best,

          DP Team

          • DJ Sandaro

            •

            Oct 9, 2024

            YESSS!!!
            thank you for your help :D