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Charged when I was told I wouldn't be

Bug Reports

Hello!

I just restarted my pro account and I was told that I wouldn’t be charged for service until July.

I was charged this month.

My email address is

jpende760@gmail.com

Thank you,

Jack

Posted by Panda Grass ·
1 comment

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Comments1

  • DP Team

    Team•

    Jun 13, 2025

    Hey Jack,

    Thanks for reaching out.

    It seems that you re-subscribed and then have selected to swap plans - I only see the one charge which was the re-subscription charge so everything seems aligned.

    You’re accessing the new professional plan at no extra cost aside from you restarting your subscription from what I can tell on the logs.

    All the best,

    DP Team