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confirmation emails

i’m not receiving any emails from the verify email address page.. i’ve checked junk / spam etc..

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Comments2

  • Elysia Gupta

    •

    May 30, 2025

    Yes this is my spotify email - elysiagupta@gmail.com

  • DP Team

    Team•

    Aug 16, 2024

    Hello Jason, thanks for flagging this.

    We will investigate into this, because we reviewed and other users have received the email with no problem.

    Just to confirm, this is the email you use to enter to Spotify? As we are connected to the Spotify API we pull the info from there. So there is a chance that if the email is different, we sent it to your email connected to Spotify.

    Please keep us updated.

    Best,

    DP Team