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Credit issue

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So my account says I have twenty cred, but when I try to use it I get stuck in a loading screen. I bought 10 credit to test with and they work fine, is there a problem with the pro accounts weekly credits?

Posted by Digiplayer.13 ·
3 comments

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Comments3

  • DP Team

    Team•

    Mar 28, 2025

    Hello Digiplayer, thanks for reaching out.

    Please hard refresh the browser, it looks like this is a caching issue.

    Here is a resource on how to do so:

    https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Every Monday users get 10 free Standard Submissions.

    Let us know if you have any questions.

    All the best,

    DP Team

    • Digiplayer.13

      •

      Mar 28, 2025

      The reset did nothing

      • DP Team

        Team•

        Mar 30, 2025

        Please can you send us a screenshot of the Wallet page?

        We want to confirm how many credits you have left.

        Here is the page:

        https://dailyplaylists.com/wallet