Error

Bug ReportsMar 20, 2025

Hello,

Whenever I interact with a track it gives an error, probably meaning that the gate isn’t working.

Posted by Inmersive Sounds · Mar 20, 2025

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Inmersive Sounds

•

Mar 25, 2025

Everything working now :) thanks!

Inmersive Sounds

•

Mar 21, 2025

More errors everytime I reply

Inmersive Sounds

•

Mar 21, 2025

Does this help?

DP Team

Team•

Mar 21, 2025

Hey,

Thanks for flagging this.

Can you please check if this is still happening? I believe it was caused via a spike in DB requests which we’ve now resolved.

All the best,

DP Team

Inmersive Sounds
•
Mar 21, 2025
Still the same error happening :(
- DP Team
  Team•
  Mar 21, 2025
  It would be extremely helpful if you send over a screenshot of the browser console when you try and response to submissions.
  https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20open%20the%20developer%20console,(on%20Windows%2FLinux).
  
  Here is also another resource to help:
  https://balsamiq.com/support/faqs/browserconsole
  
  This will show us what connections are being made.
  Super strange as this is working on our own accounts, so we cant replicate.
  
  Thanks again for your help here.
  
  All the best,
  DP Team
- DP Team
  Team•
  Mar 25, 2025
  Hello, we want to confirm if this issue has been solved by now?
  Please let us know!