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I can’t promote a track

When I am clicking on the track to promote and choose it basically nothing happens. It stays at first step from 1/6. It’s a glitch or what I should do? The track is Micah1 - Movie Scene

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  • DP Team

    Team•

    Oct 14, 2025

    Hi Micah1,


    Thanks for reaching out!

    Could you please try performing a hard refresh on your browser to see if that resolves? Sometimes this can help with temporary caching problems.

    To do a hard refresh, you can usually press Ctrl+Shift+R (on Windows/Linux) or Cmd+Shift+R (on Mac). Here's also a resource to help you: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please let me know if the issue is solved. If not, I'll be happy to look into this further for you.

    All the best,
    DP Team