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Issue with Editing the Automatic Email Sent to Artists

Bug Reports

Hello,

I’m experiencing an issue with customizing the automatic email sent to artists whose tracks are added to my playlist on your platform. When I try to edit the content of the email and leave the page, the changes don’t seem to save. Upon returning to the page, the default email is still displayed, and my modifications are not applied.

Could you please confirm if this feature to edit the email is available? If so, could you guide me on how to properly save my changes or help resolve this issue?

Thank you in advance for your assistance, and congratulations on creating such a valuable platform for curators and artists alike!

Looking forward to your response,
Best regards,

Benovitch

Posted by Benovitch ·
3 comments

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Comments3

  • DP Team

    Team•

    Jan 13, 2025

    Hello Benovitch, thanks for reaching out.

    You should be able to edit your acceptance email correctly - by any chance are you using emojis in the text? Currently using emojis can prevent the message to be saved correctly.

    Let us know!

    All the best,

    DP Team

    • Benovitch

      •

      Jan 13, 2025

      Good morning, actually I had inserted emoji and that's why it didn't work. Many thanks for this precise response and for your responsiveness.

      Best regards

      Benovitch

      • DP Team

        Team•

        Jan 14, 2025

        Thanks for the update! Don’t hesitate to reach out if anything else comes up.

        All the best,

        DP Team