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Issues submitting

Feature Request

Since upgrading to the pro account, when I try to submit using my free credits, I am encountering issues. I go through the entire process of selecting a track, the genres/language, and playlists I would like to submit to. When I go to submit, a spinning wheel appears and just hangs there. I have tried on mobile and on PC, with the same issue occuring on both. Disappointed.

Posted by Fiktion ·
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Comments1

  • DP Team

    Team•

    Jul 14, 2025

    Hi Fiktion,

    Can you specify if its over the Recommendations tab of the Professional Plan or the homepage?

    It could be a catching issue too:

    To do a hard refresh, you can usually press Ctrl+Shift+R (on Windows/Linux) or Cmd+Shift+R (on Mac). Here's also a resource to help you: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache


    Let us know if these works out,

    All the best,

    DP Team