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My Pro subscription isn’t showing

I paid for the pro subscription but there is no difference to what’s been there before. Also, it is not showing that I have a subscription at all. I logged in with my Spotify account.

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  • DP Team

    Team•

    Dec 13, 2024

    Hello Nicroesl, thanks for reaching out.

    Sometimes this can be caused by a caching issue, please hard refresh the browser and confirm if now you see the Artist Pro features (you should be able to enter the Artist Pro dashboard).

    Here is a resource on how to do a hard refresh:

    https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Keep us posted.

    All the best,

    DP Team