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My song was accepted on several playlists but later removed. I believe it happened because I updated the cover art and the ending of the audio through my distributor. I contacted support and requested a credit refund so I can resubmit the updated version, but I haven’t received a response yet. It would be helpful if the platform can: 1. Notify artists when their song is removed from a playlist after being accepted. 2. Make it easier to request credit refunds when a track is removed shortly after acceptance. Thank you.

Feature Request

My song was accepted on several playlists but later removed. I believe it happened because I updated the cover art and the ending of the audio through my distributor.

I contacted support and requested a credit refund so I can resubmit the updated version, but I haven’t received a response yet.

It would be helpful if the platform can:

1.  Notify artists when their song is removed from a playlist after being accepted.

2.  Make it easier to request credit refunds when a track is removed shortly after acceptance.

Thank you.

Posted by Fada €$T ·
Status: Shipped1 comment

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Comments1

  • DP Team

    Team•

    Sep 10

    Hi Fada,

    Thank you for your message and feature requests. We're currently handling this ticket through our inbox. We want to assure you that we have contacted the curators who removed your track from your playlists, and that action has been taken accordingly.

    All the best,

    DP Team