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Comments6

  • DP Team

    Team•

    Sep 10, 2024

    Hello Iggyzar,

    We wanted to follow up on this issue, as we have implemented an update that should fix the problem.

    Please can you confirm if the problem still persists for you?

    Keep us updated!

    Thanks,
    DP Team

    • FriendlyFire

      •

      Sep 11, 2024

      Hey there ! The problem doesn’t seemed fixed. Its every time i try to submit music , the website stops working or dosnt’t load and gives me a blank screen.

      • DP Team

        Team•

        Sep 16, 2024

        Hello Friendly Fire, thanks for flagging this.

        Please can you try submitting on an incognito browser? Sometimes the cache pulls outdated information and generates this responses.

        If the incognito works, we will ask you to clear your cache or hard refresh your browser so you see the updated version of the website. If not, we will require additional information to investigate further as this is an isolated case.

        Please keep us updated.

        Best,

        DP Team

        • iggyzar

          •

          Sep 17, 2024

          okay! It worked this week! Will let you know if it stops working again! thanks!

          • DP Team

            Team•

            Sep 19, 2024

            Thanks! Yes, keep us updated! We’d appreciate it.

            Let us know if anything comes up.

  • DP Team

    Team•

    Sep 7, 2024

    Hello iggyzar, thanks for reaching out and flagging this!

    Apparently yesterday we had a momentary bug, but everything seems to be working fine now.

    If it still does not work, please can you try and hard refresh the browser? That usually solves the problem, here is a resource on how to do so : https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please let us know if this solves it.

    Thanks,

    DP Team