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Not recording listens on Spotify

Bug Reports

I have been trying to review songs all week but it doesn’t seem to recognize that I have listened to the song. I have done this multiple times for multiple songs. I used to always be able to do this.

Posted by Jarred Nicklen ·
6 comments

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Comments6

  • DP Team

    Team•

    Oct 7, 2024

    Hello Jarred, thanks for flagging this.

    Is this happening in the Track Explorer on when reviewing songs submitted to your playlists?

    Please can you try logging out of Spotify and logging in again?

    Sometimes this can happen because of the connection between DP and Spotify, so a quick login can fix it.

    Please let us know if it’s working.

    Thanks,

    DP Team

    • Jarred Nicklen

      •

      Oct 8, 2024

      It still isn’t working after I have logged out of Spotify and back in again. I have listened to multiple tracks and multiple times now under “Track Explorer” but it continues to say “Spotify has not recorded this song in your recent play history”. Any other ideas on how to fix this?

      • DP Team

        Team•

        Oct 9, 2024

        Hey Jarred, thanks for the update.

        We recently made an update to the Track Explorer, so it may be caused by that, there is a chance that you are not getting the updated version of the site.

        Please can you try and hard refresh the browser and see if that solves it?

        Here is a resource on how to do so: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

        If this doesn’t solve the issue, we will appreciate it if you can send an email to info@dailyplaylists.com to review the issue more in depth.

        Thanks,

        DP Team

        • Jarred Nicklen

          •

          Oct 16, 2024

          I sent a message to info@dailyplaylists.com as the problem isn’t corrected yet.

          • DP Team

            Team•

            Oct 16, 2024

            Thanks for reaching out to our email inbox, let’s continue the conversation over there!

          • Svend 48

            •

            Oct 17, 2024

            Happy to see I’m not alone with this issue !! This sucks