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I can't submit my music to the playlist using my tablet; when I click to submit, the screen goes black.

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  • DP Team

    Team•

    Jun 9

    Hi Botch gang,

    Thank you for reaching out, I’m so sorry to hear to are having issues making a submission. Please tell me which browser you are using and if you encounter more issues on the platform while using it on your table?

    Additionally, we need the following details to further assist you:

    • Table model

    • If have used the platform in other devices

    • Spotify user link

      • To find your Spotify user link, please follow these steps:

        1. Go to your Spotify account.
        2. Click on your profile picture.
        3. Select 'Profile'.
        4. Click on the three dots (...) below your picture.
        5. Choose 'Copy profile link'.

    Sometimes a hard refresh also solves the issue, so I encourage you to refresh the page or log out and back in.

    Let me know if any of this helps while you send the details.

    All the best,

    DP Team