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Payout delay

Feature Request

I hope this message finds you well!

I’m reaching out regarding a withdrawal payment made at DEC 9th 2024 . I requested over 10 days ago. Unfortunately, I haven’t received the payment yet, and I wanted to check if there might be any issues or delays on your end.

Could you kindly look into this for me? I’d greatly appreciate any updates or information you can provide. I completely understand if there have been any unforeseen delays, and I’m happy to provide any details you might need to help resolve this.

Thank you so much for your assistance, and I look forward to hearing from you soon!

Best regards,
moto dreamer

Posted by Dreamer studios ·
2 comments

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Comments2

  • Dreamer studios

    •

    Dec 25, 2024

    I understand, please do it ASAP as its been more than 2 weeks

  • DP Team

    Team•

    Dec 25, 2024

    Hello Moto Dreamer, thanks for reaching out!

    Yes, we received your payout request correctly, we are sorry for the delay and any inconvenience it may have caused!

    As we are on reduced capacity for the holidays we are experiencing some delays in the payouts. We will let you know when we send the money!

    Thanks for understanding.

    All the best,

    DP Team