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Playlist submission doesn't work

Bug Reports

I’ve been waiting for more than half an hour on this screen. Today and yesterday (more than an hour yesterday). The loading screen doesn’t lead to anywhere and the submissions selection are reseted if I refresh the page. The song that is been submited is “Sobreviver aos 30” by Artur Wais.

Posted by w.sounds ·
7 comments

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Comments7

  • Infinite Hive

    •

    Aug 13, 2024

    Hi,
    This is still happening to me. I have used the platform on same browser for years, sometimes it just doesn’t work. Today and last Friday are further examples of this.

    None of my submissions are going through, I made 20 standard submissions.

  • DP Team

    Team•

    Aug 2, 2024

    Hello! Thanks for flagging this.

    I just made a standard submission and worked fine! It took a couple seconds to load but it finally did and now I see the submissions in my dashboard.

    Has the issue been solved for you yet?

    If not, we recommend you hard refresh the page! Here is a resource on how to do it: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please keep us updated!

    • Infinite Hive

      •

      Aug 13, 2024

      I am using Google Chrome on Windows 10 PC and have fibre optic connectivity.

      • DP Team

        Team•

        Aug 14, 2024

        Hello, thanks for flagging this.

        Please can you send the link to your Spotify user account (the one connected to DailyPlaylists) and the song you are trying to submit?

        We’ll take a look on this.

        Thanks,

        DP Team

        • Infinite Hive

          •

          Aug 14, 2024

          Account is infinitehive@gmail.com
          Song is Pat Dennis - North Sea Girl: https://open.spotify.com/track/2R0LbnGFrIjnrOihiCiKt3?si=003b97d5ee444063
          He’s an artist on my label: Infinite Hive

        • Infinite Hive

          •

          Aug 23, 2024

          Now I only have 10 playlist submissions! What is going on with this platform please???

          • DP Team

            Team•

            Aug 26, 2024

            Hello Mr John,

            Thanks for reaching out.

            We made a change in our weekly credit mechanic, we notified it on our latest newsletter - now we grant 10 Standard Submissions weekly for free instead of 20.


            If you didn't receive the newsletter, you can check all the details in our Featurebase Changelog.

            Let us know if you have any questions!

            Best,
            DP Team