It took under 24 hours for my professional tab to have zero active songs, with no ability to add songs. This seems like a no brainer, I am paying for the feature, let me use it please.
Hello Yo! Thanks for reaching out and flagging this.
Please can you try and hard refresh the browser? It can be a caching issue?
Did you already uploaded the 5 monthly songs allowed in your plan?
Keep us posted.
All the best,
DP Team
Yo!
•
May 20, 2025
Yes, I uploaded five songs right away to test it out. If I am restricted to only five songs per month, then why would you let me immediately remove them all and have nothing for the month? You are asking for a lot of money for this.
DP Team
Team•
May 20, 2025
Hi Yo!
We have a 5 song limit to avoid people being able to swap out songs throughout the month therefore bypassing the subscription limit.
It is stated that the song upload renews each cycle / month but we’ve had feedback that this could be much clearer - meaning we will take this into our product discussions for iterations.
We will be able to see if we can re-instate the 5 songs you initially uploaded, but we need to check if this is technically doable plus we will only be able to attempt to re-instate these specific songs
Let me know if you would like to go ahead
DP Team
Team•
May 20, 2025
Hey,
We’ve re-instated the 5 songs that were deleted!
All the best,
DP Team
Yo!
•
Jun 26, 2025
Hey, having an annual subscription means I only get 5 songs per year! You guys are idiots! Please fix this!
Log in to comment and vote
Comments5
DP Team
May 20, 2025
Hello Yo! Thanks for reaching out and flagging this.
Please can you try and hard refresh the browser? It can be a caching issue?
Did you already uploaded the 5 monthly songs allowed in your plan?
Keep us posted.
All the best,
DP Team
Yo!
May 20, 2025
Yes, I uploaded five songs right away to test it out. If I am restricted to only five songs per month, then why would you let me immediately remove them all and have nothing for the month? You are asking for a lot of money for this.
DP Team
May 20, 2025
Hi Yo!
We have a 5 song limit to avoid people being able to swap out songs throughout the month therefore bypassing the subscription limit.
It is stated that the song upload renews each cycle / month but we’ve had feedback that this could be much clearer - meaning we will take this into our product discussions for iterations.
We will be able to see if we can re-instate the 5 songs you initially uploaded, but we need to check if this is technically doable plus we will only be able to attempt to re-instate these specific songs
Let me know if you would like to go ahead
DP Team
May 20, 2025
Hey,
We’ve re-instated the 5 songs that were deleted!
All the best,
DP Team
Yo!
Jun 26, 2025
Hey, having an annual subscription means I only get 5 songs per year! You guys are idiots! Please fix this!