PROFESSIONAL VERSION🐛Bug ReportsJun 16, 2025Everytime I try to submit a song to one of your playlist “suggestion” it get an error message. This happened last week, so I was not able to take advantage of the benefits of the pro plan. And once again— it’s happening nowPosted by Merv · Jun 16, 20252 comments1
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DP Team
Jun 30, 2025
Hi Cleebaber,
Were you able to do a hard refresh and check if the problem solved? Let us know to see how we can help.
All the best,
DP Team
DP Team
Jun 16, 2025
Hi Cleebaber,
It sounds like a caching issue. Can you please try and hard refresh the page. Here is a resource on how to do so:
https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache
Please let us know if this fixes the issue, if not please try using other browser, here are some links to check out:
https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20open%20the%20developer%20console,(on%20Windows%2FLinux).
Here is also another resource to help:
https://balsamiq.com/support/faqs/browserconsole