purchased pro but account still on basic?

Dear Daily Playlist Support,

I recently upgraded to a Pro account with a purchase tied to the email brianmonie@icloud.com, but my account (registered under ninoblackuk@gmail.com) still reflects a Basic status. This discrepancy is hindering my campaign progress, and I kindly request an urgent resolution.

Attached is receipt #1454-2379 confirming my purchase. Could you please update my account to reflect the Pro status, or guide me on how to synchronize my information correctly?

Thank you for your immediate attention to this matter.

Best regards,