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Request for refund on submission - mismatch with playlist genres/description

General Discussion

Dear dailyplaylists Support,

I submitted "Virtue’s Void" to one of your playlists curated by
Audio Journey Playlists (

https://open.spotify.com/user/31rqwqmrpmldbcna6g3ind53fl7a

), selecting it based on the listed genres and description.

The feedback received was: "I liked the sincerity the vocal melodies and how the vocal timbre blended with each other. However, though interesting, the overall mood doesn't quite fit my current Soul R&B/Neo Soul selection."

However, the playlist's genres and description indicated alt pop / melancholic / sad indie direction, which is why I chose it. The feedback references Soul R&B/Neo Soul, which was not listed.

I believe this is a genre mismatch on the curator's side. Could you please review this submission and issue a refund for the token/credit used?

Thank you for your attention and support.

Best regards, shuNai

Posted by shuNai ·
3 comments

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Comments3

  • DP Team

    Team•

    Mar 2

    Hi shuNai,

    We can contact the curator to see the real reason for the decline or if they want to add the track. Can you please share the playlists you sent the submission to?

    Thank you,

    DP Team

    • shuNai

      •

      Mar 2

      you have the link to playlist in my first message. did you mean the curator’s nickname? He/she is “
      Audio Journey Playlists”

      • DP Team

        Team•

        Mar 3

        We would also need the playlist and track you submitted, as we keep a track on it so they don’t do it again.

        Thank you