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Songs still in Submission evein if I approved/declined

Songs still in Submission evein if I approved/declined.

I already approved / declined them multiple times. Today i slike a week.

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Comments11

  • DP Team

    Team•

    Sep 5, 2025

    Hi Undead In My Bed,

    Thanks for reaching out!

    Could you please try performing a hard refresh on your browser to see if that resolves? Sometimes this can help with temporary caching problems.

    To do a hard refresh, you can usually press Ctrl+Shift+R (on Windows/Linux) or Cmd+Shift+R (on Mac). Here's also a resource to help you: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please let me know if the issue is solved. If not, I'll be happy to look into this further for you.

    All the best,
    DP Team

    • Undead In My Bed

      •

      Sep 6, 2025

      I already tried itI already tried it because I saw another post with the same answer. Unfortunately it didn’t fix the issue and now I’m stucked since 27/08/2025.

      • DP Team

        Team•

        Sep 8, 2025

        Hi Undead In My Bed,

        Can you please provide your Spotify user link and email address to add you to the ticket please?

        So sorry to hear you been experiencing this issue.

        All the best,

        DP Team

        • Undead In My Bed

          •

          Sep 9, 2025

          • DP Team

            Team•

            Sep 16, 2025

            Hi Undead In My Bed,

            Can you try and accept and decline submissions again please? The issue should be solved by now.

            Please let us know to inform the development team.

            All the best,

            DP Team

            • Undead In My Bed

              •

              Sep 17, 2025

              …. the issue still persists….

              • DP Team

                Team•

                Sep 17, 2025

                Hi Francesco,

                Thank you for this, we have informed the support team. To review this again.

                All the best,

                DP Team

                • DP Team

                  Team•

                  Sep 17, 2025

                  Is it possible you can try and login with this link and try to accept the submissions this way?

                  https://dailyplaylists.com/connect/spotify

                  Let us know if that works.

                  All the best,

                  DP Team

                  • Undead In My Bed

                    •

                    Sep 19, 2025

                    Tried and it looks like it worked

                    • DP Team

                      Team•

                      Sep 19, 2025

                      Hi Francesco,

                      Thank you for letting us know. We will inform the team.

                      All the best,

                      DP Team

  • Undead In My Bed

    •

    Sep 15, 2025

    Any update? Requests are piling up