Submission Issue
Hello,
I submitted my two tracks to 20 playlists, and while some went through, others didn’t. I noticed that some submissions were lost due to a bug on your site, where the loading icon kept spinning without completing the process.
Could you please check and help restore the missing submissions?
Thanks,
Victoire
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Comments1
DP Team
Aug 20, 2024
Hello Victoire, thanks for reaching out.
The permanent loading screen can be caused by a caching issue. To solve this we recommend doing a hard refresh, here is a resource on how to do it: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache
Please let us know if this fixes the problem.
Thanks,
DP Team