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Submitting problem on pro account

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Hello, I tried submitting my song multiple times, with 2 different browsers (Safari and Brave), I tried to submit to 50 curators and to 20 curators - to no avail. It hangs after final confirmation

Posted by Evva Polak ·
6 comments

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Comments6

  • DP Team

    Team•

    Nov 10, 2025

    Hi Evva,

    Thank you for flagging this. Please try to submit through a different browser and also also try to clear your cache? if that doesn’t work please let us know.

    All the best,

    DP Team

    • Evva Polak

      •

      Nov 10, 2025

      I’ve tried with 3 completely different browsers already (all on mac): Safari, Brave, Chrome. Now, I’ve tried again - cleaned all cache data in Chrome and tried to submit just to one playlist - there’s still the same problem.

      • DP Team

        Team•

        Nov 10, 2025

        Hi Evva,

        Can you tell us if the issue happened with a just-released track? Sometimes, new tracks need some time to populate on Spotify, and therefore, it causes some issues on the platform.

        Thank you,

        DP Team

        • Evva Polak

          •

          Nov 10, 2025

          Hello, thank you, this track was released over 2 months ago:

          https://open.spotify.com/track/6vFr4FQDQsnhlcSyfpO0rM

          (I’ve checked 5 minutes ago, that problem still persists)

          • DP Team

            Team•

            Nov 11, 2025

            Hi Evva,

            I see. In that case, we need to open a ticket. We are reaching out by email.

            Thank you,

            DP Team

  • Evva Polak

    •

    Nov 8, 2025

    (It worked for Premium tokens)