Thank you for reaching out! Were you an old user who had an Spotify account linked? The new authentication flow is designed for new users or existing users who have created a DailyPlaylists (DP) account.
Did you created a new account or is it the same?
Please let me know if this was the case.
All the best,
DP Team
Lansig Artem
•
Jul 16, 2025
Yes ! It’s an account created with the Spotify / google authentication, but in an email you sent us earlier, you stated that the new system will apply also to old accounts, which I think is great !
Will I get access to my account by email / password too ?
Lansig Artem
•
Jul 16, 2025
Also, I could have created a new account, but then why the system tells me that an email has been sent to reset your password if the account do not exist ?
DP Team
Team•
Jul 17, 2025
Hi Lansigartem,
Can you clarify then if you still using the same account or created a new one?
It should work for both new and old users, and we are still keeping the spotify login until we fully move on to Login.
Lansig Artem
•
Jul 17, 2025
I didn’t create a new account. I was able to connect through Spotify, then came the email/pswd login, but it never worked since it never demanded to create a password. I can only connect through spotify.
But, as I remember, the account had my correct email address, so I should be able to login or at least reset my password ! But the password recovery form doesn’t send the link to reset it !
DP Team
Team•
Jul 18, 2025
Hi Lansigartem,
To switch from the spotify login to our native login you will have to create an account first, then during the creation process you will be able to link your spotify account.
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DP Team
Jul 16, 2025
Hi lansigartem,
Thank you for reaching out! Were you an old user who had an Spotify account linked? The new authentication flow is designed for new users or existing users who have created a DailyPlaylists (DP) account.
Did you created a new account or is it the same?
Please let me know if this was the case.
All the best,
DP Team
Lansig Artem
Jul 16, 2025
Yes ! It’s an account created with the Spotify / google authentication, but in an email you sent us earlier, you stated that the new system will apply also to old accounts, which I think is great !
Will I get access to my account by email / password too ?
Lansig Artem
Jul 16, 2025
Also, I could have created a new account, but then why the system tells me that an email has been sent to reset your password if the account do not exist ?
DP Team
Jul 17, 2025
Hi Lansigartem,
Can you clarify then if you still using the same account or created a new one?
It should work for both new and old users, and we are still keeping the spotify login until we fully move on to Login.
Lansig Artem
Jul 17, 2025
I didn’t create a new account. I was able to connect through Spotify, then came the email/pswd login, but it never worked since it never demanded to create a password. I can only connect through spotify.
But, as I remember, the account had my correct email address, so I should be able to login or at least reset my password ! But the password recovery form doesn’t send the link to reset it !
DP Team
Jul 18, 2025
Hi Lansigartem,
To switch from the spotify login to our native login you will have to create an account first, then during the creation process you will be able to link your spotify account.
I hope this clarifies the process!
All the best,
DP Team
Lansig Artem
Jul 18, 2025
It works !
Thanks !