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Theft of Coins

Feature Request

Please why has my coins not been refunded?

Daily playlist I'm calling on you, some curators declined my request and yet my coins has not been refunded, this has been going on for weeks and yet I'm being told to subscribe again

Is very bad and speak so bad of your reputation and your playlist I need my coins back!!!!!

I even sent mails and yet no response this is so bad!

Posted by Soular_boy ·
1 comment

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Comments1

  • DP Team

    Team•

    Dec 23, 2025

    Hi Soular_boy,

    Thank you for reaching out, and I’m sorry for the frustration this situation has caused.

    I’d like to clarify how Premium credits work on DailyPlaylists. Premium credits are not refunded when a curator declines a submission. A decline is considered a valid response and completes the submission cycle. Refunds only apply if a Premium submission receives no response at all within the 7-day response window.

    If any of your Premium submissions were left unresponded to for more than 7 days, those credits would be automatically refunded. If you believe this happened in your case, please let us know which submissions you’re referring to, and we’ll be happy to review them.

    We understand how important clarity is, and we’re always here to help explain the process or investigate specific cases. You can also check out our FAQs

    https://dailyplaylists.com/faq/



    Thank you for your patience.



    All the best,
    DP Team