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track explorer not showing tracks

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when i click on track explorer and choose the filters it just shows the number of tracks available, and a bunch of boxes loading, but they never load

Posted by RVR ·
3 comments

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Comments3

  • DP Team

    Team•

    Aug 4, 2025

    Hi Dusty,

    Could you please try performing a hard refresh on your browser to see if that resolves the issue with your playlists not appearing as live? Sometimes this can help with temporary caching problems.

    To do a hard refresh, you can usually press Ctrl+Shift+R (on Windows/Linux) or Cmd+Shift+R (on Mac). Here's also a resource to help you: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please let me know if the issue resolves. If not, I'll be happy to look into this further for you.

    All the best,
    DP Team

    • RVR

      •

      Aug 9, 2025

      yes this worked, thank you for the assistance

      • DP Team

        Team•

        Aug 11, 2025

        Glad to hear it worked out,

        Let us know if you need more assistance,

        All the best,

        DP Team