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Trouble purchasing premium credits

Bug Reports

I’m using my card on file, and tried inputting it again. it has plenty of room for the add-on of $20/mo, but its saying payment failed.

Posted by We Were Young ·
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Comments1

  • DP Team

    Team•

    Aug 12, 2024

    Hello, thanks for reaching out.

    It seems like this is an isolated case, as we haven’t received any other inquiries regarding failed payments.

    We recommend contacting your bank and confirming if you can do purchases online and/or abroad.

    Please keep us updated.

    Thanks,

    DP Team