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Unable to accept submissions to my playlist

I’m unable to accept submissions to my playlist. Whenever I try, I receive this error

“There was an error :( Please try again later”

I’ve tried again later, but the issue persists. Is this a known problem, and is there anything I can do to resolve it?

Thanks for your help.

4 comments

This request was merged into another request

Comments4

  • DP Team

    Team•

    Jul 22

    Hi Jason,

    Thank you for your message. Spotify had a bug with all the embeds. But it's fixed now. Please try doing a hard refresh in your browser.

    All the best,

    DP Team

    • Neo LoFi

      •

      Aug 8

      It’s not fixed, it’s the same problem for me now.

      • DP Team

        Team•

        Aug 11

        Hi Neo LoFi,

        Let's try one more thing before creating a support ticket. This bug seems to be related to a recent Spotify API malfunction following their latest update.

        Please try the following steps to resolve the issue:

        1. First, sign out from everywhere using this link: https://www.spotify.com/us/account/sign-out-everywhere/
        2. After that, reset your password using this link: http://www.spotify.com/password-reset/


        Log in again to our platform and let me know if it works.


        All the best,
        DP Team

        • Neo LoFi

          •

          Aug 11

          Password reset was the thing that helped, now it works, thanks.