Unable to accept submissions to my playlist
I’m unable to accept submissions to my playlist. Whenever I try, I receive this error
“There was an error :( Please try again later”
I’ve tried again later, but the issue persists. Is this a known problem, and is there anything I can do to resolve it?
Thanks for your help.
This request was merged into another request
Comments4
DP Team
Jul 22
Hi Jason,
Thank you for your message. Spotify had a bug with all the embeds. But it's fixed now. Please try doing a hard refresh in your browser.
All the best,
DP Team
Neo LoFi
Aug 8
It’s not fixed, it’s the same problem for me now.
DP Team
Aug 11
Hi Neo LoFi,
Let's try one more thing before creating a support ticket. This bug seems to be related to a recent Spotify API malfunction following their latest update.
Please try the following steps to resolve the issue:
1. First, sign out from everywhere using this link: https://www.spotify.com/us/account/sign-out-everywhere/
2. After that, reset your password using this link: http://www.spotify.com/password-reset/
Log in again to our platform and let me know if it works.
All the best,
DP Team
Neo LoFi
Aug 11
Password reset was the thing that helped, now it works, thanks.