Unscrupulous Curator / Problem with Premium Creator
Hello,
I was accepted for a track by a premium curator but the link I received to the Spotify playlist doesn’t work and I can’t find it by searching by name. I have tried contacting via instagram but no answer.
Can I get refund or help with it ?
Thanks
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Comments9
DP Team
Nov 4, 2025
Hi iammilan,
Thank you for reaching out. We are happy to help you review the Premium Submission with Artisti Online. Can you please share the link to the track so we can share with the curator please?
Thank you,
DP Team
iammilan
Nov 4, 2025
here you go thanks a lot
https://open.spotify.com/album/5tMajROkhZ7LmzN20YJHmS?si=ZCjA0wItRLawtCL1cymFDw
DP Team
Nov 13, 2025
Hi iammilan,
The song you linked has been on the playlist for a week and hasn't been removed.
https://open.spotify.com/playlist/6VtUXOlU89IV2rqhAiX0W1?si=0H2QFUzJTAO5uZaC21anjw
However, the curator has added the track to another playlist.
https://open.spotify.com/playlist/6YG5KFKDTFGt5u85yGe5f8?si=8525536df1464b94
Thank you,
DP Team
iammilan
Nov 18, 2025
ok, thanks very much for this. Just to point out that there was no way of knowing this from the the info I received from the curator.
DP Team
Nov 18, 2025
Hi iammilan,
When checking the playlist link, were you not able to see the track on the playlist? We usually share an email once a submission has been either approved or declined.
iammilan
Nov 18, 2025
No, the play list didn’t work. I have seen that before actually. It’s underlined as if it should be a a link but isn’t clickable. I’ll try and find an example.
DP Team
Nov 19, 2025
Hi iammilan,
I see, this is an issue with the email notification, not the submission. We will look into this.
All the best,
DP Team
iammilan
Nov 19, 2025
ok thanks, I was wondering if it might be a bug.
DP Team
Nov 25, 2025
Yes, we are reviewing this internally as it is affecting other users.
All the best,
DP Team