Update on blank screen issue, long loading times & general errors

Hello DailyPlaylists community,

Lately we have received reports about the website taking a long time to load, sudden black screen displays and ocasional errors in submission process.

After conducting an internal investigation, we found that this issue was being caused by a caching issue. This morning we implemented an update that should fix the issue for all users.

We recommend doing a hard refresh of the browser, as this cleans the cache and pulls the most updated version of DailyPlaylists.
Here is a resource on how to hard refresh the browser: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

After the hard refresh, the site should work correctly and load smoothly - any comments that confirms that the issue has been resolved are appreciated.

If the problem persists for you, please leave a post here on our Featurebase or contact us on info@dailyplaylists.com. Any screenshots and screen records will be helpful.

Thanks,
DP Team

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Status

In Review

Board

🐛 Bug Reports

Date

About 1 month ago

Author

DP Team

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