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I can’t submit my song. when i attempt to submit it loading and then black screen on the site and nothing happens

Posted by Andrew ·
4 comments

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Comments4

  • Maestro

    •

    Sep 26, 2025

    When I have picked all playlists to pitch, it hangs after, why

    • DP Team

      Team•

      Sep 29, 2025

      Hi Maestro,

      Thank you for reaching out, can you please confirm what do you see? Is it an issue on the dashboard? A screenshot can help a lot to see what is happening.

      All the best,

      DP Team

  • DP Team

    Team•

    Sep 10, 2024

    Hello Andrew,

    We wanted to follow up on this issue, as we have implemented an update that should fix the problem.

    Please can you confirm if the problem still persists for you?

    Keep us updated!

    Thanks,
    DP Team

  • DP Team

    Team•

    Sep 9, 2024

    Hello Andrew, thanks for reaching out and flagging this.

    We are investigating this issue as some of our users have been reporting it in the last few days - it seems it is an issue that is affecting a small proportion of our users.

    Make sure to hard refresh the browser and see if it helps - we will be implementing a new update in the following days that hopefully will solve this issue for everyone.

    Don’t hesitate to reach out if you have any questions.

    Thanks,

    DP Team