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Error when sending exchange proposal and updating playlist language in DailyPlaylists

When trying to send a "song swap" offer to another curator the message appears:
"Unfortunately there has been an error sending your proposal, please try again later. Our team has been notified and are investigating the cause."
The submission does not complete after several attempts on different browsers/devices.

Also, when updating the language of a playlist, the platform displays a notice that the change has been successfully saved, but when reloading the page the language reverts to the previous value and the setting is not preserved.

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Comments6

  • J.Rooms

    •

    Sep 23, 2025

    Hello DP Team, any updates on this thread? Thank you very much. Have a nice day :)

    • DP Team

      Team•

      Sep 24, 2025

      Hi J. Rooms,

      For the moment the support ticket is still in development we will inform all users affected once is solved.

      So sorry for the inconvenience!

      All the best,

      DP Team

  • DP Team

    Team•

    Sep 19, 2025

    Hi J. Rooms,

    Thank you for this, can you please share your Spotify user link so we can add you to the current support ticket?

    Thank you,

    DP Team

    • J.Rooms

      •

      Sep 19, 2025

      https://open.spotify.com/user/31qh3bqrqxxmlw7ho7ge6klumksm?si=K6EQWBr_SKioxtYrH6hQJQ

  • J.Rooms

    •

    Sep 19, 2025

    The playlist language update issue has now been resolved. The "Error when sending exchange proposal" continues to occur

  • J.Rooms

    •

    Sep 19, 2025

    I have also tried logging in and out, and I have cleared both the browser cache and the DailyPlaylist cache but the problem persists