When I try to get my 3 daily submissions I keep having problems with not being able to go to the feedback page to finish it. Then once I get to the feedback page it seems to take about 10 to 20 times. I have to close my browser and all of that stuff and still doesn’t seem to get fixed. I know I have listened to the song. It gives me a hard time. Plus when I submit the feedback it gives me a black screen afterwards.
DP Team
Team•
Sep 20, 2024
Hello Lil Nucleus, thanks for flagging this!
We actually deployed a fix for the Track Explorer yesterday, so maybe what is happening is that the cache is pulling outdated information in your browser.
To solve this, please try and hard refresh the website or try doing it in incognito mode.
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Comments3
Lil Nucleus
Feb 9
•Merged request
•1 vote
The Spotify Tracking Does Not Work At Times
When I try to get my 3 daily submissions I keep having problems with not being able to go to the feedback page to finish it. Then once I get to the feedback page it seems to take about 10 to 20 times. I have to close my browser and all of that stuff and still doesn’t seem to get fixed. I know I have listened to the song. It gives me a hard time. Plus when I submit the feedback it gives me a black screen afterwards.
DP Team
Sep 20, 2024
Hello Lil Nucleus, thanks for flagging this!
We actually deployed a fix for the Track Explorer yesterday, so maybe what is happening is that the cache is pulling outdated information in your browser.
To solve this, please try and hard refresh the website or try doing it in incognito mode.
Here is a resource on how to do a hard refresh : https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache
Let us know if this solves the issue.
Best,
DP Team
Lil Nucleus
Apr 16, 2025
This was solved thank you very much for helping me.